The new revamped Center is now integrated into the main website to make it easier for Q-RADAR users to log in and access support services. The Customer Support Center makes available a number of key features for Q-RADAR users:

• There is a database of solutions within the Center which will allow users to search for common issues related to the Q-RADAR system
• Log cases or queries related to the Q-RADAR, which will be automatically routed to our dedicated IT Support team
• Keep track of all your previous historical queries (in case you need to refer to previous issues)

A user ID and password has been generated and sent to all Q-RADAR users. However, if you are a Q-RADAR user and haven't received your user login details, kindly email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will send that over to you.

The revamp of the Q-RADAR Customer Support Center is part of Tricor Roots Consulting's ongoing effort to continuously enhance and improve user experience and after-sales support.